Effective Date: 05/29/2025

Welcome to Ancestral Spring Salt ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website hosted on the Shopify platform and your purchases of our products, including gourmet snacks and table salt. By using our site or placing an order, you agree to be bound by these Terms.

General Conditions

By accessing or using our website, you confirm that you are at least the age of majority in your state or province of residence, or you are using the site under the supervision of a parent or legal guardian. We reserve the right to refuse service to anyone for any reason at any time.

Products and Orders

All products, descriptions, and pricing are subject to change at any time without notice. We reserve the right to limit the quantities of any products or services offered and to cancel or refuse any order at our sole discretion. Your order is not final until accepted and confirmed by us.

Payments

We accept major credit cards via the payment providers shown on our website. All prices are listed in U.S. Dollars (USD) and are subject to applicable taxes. You agree to provide accurate and complete billing and account information and to promptly update any information that may impact the fulfillment of your order.

Shipping and Delivery

We currently ship orders within the continental United States.

• Free shipping is offered on orders over $70 USD.
• Orders under $70 are subject to a shipping fee calculated at checkout.
• Shipping times are estimated and not guaranteed. We are not responsible for delays caused by carriers or events beyond our control.

Returns and Refunds

Due to the nature of our product, being a food item we are unable to accept returns once the product has been shipped. If the product arrives damaged, we will offer to send either a replacement or full refund to the original form of payment. Photos will be needed, as we insure all packages. Please notify us of any issues within 10 days of the delivery date.

Order Cancellation: If you wish to cancel your order due to potential customs fees, please contact us immediately before the order is shipped.

Product Information and Accuracy

We make every effort to ensure product descriptions, images, and ingredient information are accurate and up to date. However, we do not guarantee that all information is error-free, complete, or current.

If a product you receive does not match the description, your sole remedy is to return it in accordance with our return policy.

Privacy and Cookies

Your use of our website is also governed by our Privacy Policy and Cookie Policy, which outline how we collect, use, and protect your personal data. These policies are available via links on our website.

Prohibited Uses

You may not use our website for any unlawful purpose or to violate any laws in your jurisdiction. Prohibited activities include, but are not limited to:

• Infringing on intellectual property;
• Transmitting viruses or malicious code;
• Harvesting user data;
• Engaging in fraudulent or misleading activities.

Intellectual Property

All content on this website—including text, logos, product names, graphics, and images—is the property of Ancestral Spring Salt or our content suppliers and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

Third-Party Links and Services

This site may include links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites or services.

Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free. In no event shall Ancestral Spring Salt, its owners, or affiliates be liable for any direct, indirect, or incidental damages arising from your use of the website or products.

Indemnification

You agree to indemnify and hold harmless Ancestral Spring Salt, its affiliates, and service providers from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted to this page with an updated effective date. Your continued use of the website constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Colorado, USA, without regard to its conflict of law principles.

Contact Information

If you have any questions regarding these Terms of Service, please reach out to us via our contact form. A member of our team will get back to you within 24 hours.